LAST UPDATED: 27 August 2023

Seahorse Family Law (hereafter Seahorse Family Law, we or us) cares about the privacy of your personal information and is committed to protecting it. This Privacy Policy (the Policy) explains what information we collect about you and why, what we do with that information, and how we handle that information. This website uses the services of Ezoic Inc. (“Ezoic”). Ezoic’s privacy policy is here. Ezoic may employ a variety of technologies on this website, including to display advertisements and enable advertising to visitors of this website. For additional information about Ezoic’s advertising partners, please see Ezoic’s Advertising Partner Page here.

For the purposes of the applicable data protection laws (the General Data Protection Regulation (Regulation (EU) 2016/679) (GDPR), together with any implementing legislation, in particular, the Data Protection Act 2018), the company responsible for your personal information is Seahorse Family Law. This Policy is incorporated into Seahorse Family Law’s Terms & Conditions and applies to information obtained by us through your use of the information, software, products and services made available through the SeahorseFamilyLaw.co.uk website (Website).

Collection of your Personal Information

Your privacy is very important to us. At Seahorse Family Law we have a few fundamental principles that we follow:

• We don’t ask you for personal information unless we truly need it;

• We don’t share your personal information with anyone except to comply with the law, develop our products, or protect our rights;

• We don’t store personal information on our servers unless required for the ongoing operation of our site

Website Visitors

Like most website operators, Seahorse Family Law collects non-personally identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Seahorse Family Law’s purpose in collecting non-personally identifying information is to better understand how Seahorse Family Law’s visitors use its website. From time to time, Seahorse Family Law may release non-personally identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.

Seahorse Family Law also collects potentially personally identifying information like Internet Protocol (IP) addresses for logged in users and for users leaving comments on our blogs. Seahorse Family Law only discloses logged in user and commenter IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below, except that blog commenter IP addresses are visible and disclosed to the administrators of the blog where the comment was left.

Gathering of Personally-Identifying Information

Certain visitors to Seahorse Family Law’s websites choose to interact with Seahorse Family Law in ways that require Seahorse Family Law to gather personally-identifying information. The amount and type of information that Seahorse Family Law gathers depends on the nature of the interaction. For example, we ask visitors who comment on our blog to provide a username and email address. Those who wish to receive Seahorse Family Law updates via email, we collect their emails. Those who subscribe to our services provide their name, address, email and payment details. In each case, Seahorse Family Law collects such information only insofar as is necessary or appropriate to fulfil the purpose of the visitor’s interaction with Seahorse Family Law. Seahorse Family Law does not disclose personally-identifying information other than as described below and visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.

Aggregated Statistics

Seahorse Family Law may collect statistics about the behaviour of visitors to its websites. For instance, Seahorse Family Law may monitor the most popular pages or use spam screened by the Akismet service to help identify spam. Seahorse Family Law may display this information publicly or provide it to others. However, Seahorse Family Law does not disclose personally identifying information other than as described below.

Protection of Certain Personally-Identifying Information

Seahorse Family Law discloses potentially personally identifying and personally identifying information only to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on Seahorse Family Law’s behalf or to provide services available at Seahorse Family Law’s website, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using Seahorse Family Law’s websites, you consent to the transfer of such information to them. Seahorse Family Law will not rent or sell potentially personally identifying and personally identifying information to anyone. Other than to its employees, contractors and affiliated organizations, as described above, Seahorse Family Law discloses potentially personally identifying and personally-identifying information only in response to a court order or other governmental request, or when Seahorse Family Law believes in good faith that disclosure is reasonably necessary to protect the property or rights of Seahorse Family Law, third parties or the public at large. If you are a registered user of the Seahorse Family Law website and have supplied your email address, Seahorse Family Law may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what’s going on with Seahorse Family Law and our products. We primarily use our various product blogs to communicate this type of information, so we expect to keep this type of email to a minimum. If you send us a request (for example via a support email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. Seahorse Family Law takes all measures reasonably necessary to protect against the unauthorised access, use, alteration or destruction of potentially personally-identifying and personally identifying information.

Cookies

A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. Seahorse Family Law uses cookies to help Seahorse Family Law identify and track visitors, their usage of Seahorse Family Law website, and their website access preferences. Seahorse Family Law visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using Seahorse Family Law’s website, with the drawback that certain features of Seahorse Family Law’s websites may not function properly without the aid of cookies, this will prohibit subscribed users from using our online booking system.

Business Transfers

If Seahorse Family Law, or substantially all of its assets were acquired, or in the unlikely event that Seahorse Family Law goes out of business or enters bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of Seahorse Family Law may continue to use your personal information as set forth in this policy.

Ads

Ads appearing on any of our websites may be delivered to users by advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This Privacy Policy covers the use of cookies by Seahorse Family Law and does not cover the use of cookies by any advertisers.

Comments

Comments and other content submitted to Akismet anti-spam service are not saved on our servers unless they were marked as false positives, in which case we store them long enough to use them to improve the service to avoid future false positives.

Privacy Policy Changes

Although most changes are likely to be minor, Seahorse Family Law may change its Privacy Policy from time to time, and in Seahorse Family Law’s sole discretion. Seahorse Family Law encourages visitors to frequently check this page for any changes to its Privacy Policy. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change. We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, and communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profiles. Seahorse Family Law may also collect anonymous demographic information that is not unique to you, such as your postal code and preferences (Non-Personal Information). Non-personal information is not linked to your Personal Information. Seahorse Family Law will collect your Personal Information in a number of ways, including when you contact us through the Website, by telephone, post, e-mail or through the other means set out below.

Information you provide when you register for an account

When you register for an account with us you voluntarily give us certain Personal Information, including your name and e-mail address and billing information, if you make a purchase or pay subscription fees. This is required to complete a commercial transaction on the Website.

Information from third parties

We collect Personal Information about you from third parties such as social media networks. We use this information to source potential customer leads and to monitor referral sources to help us identify the effectiveness of advertising and promotion activities.

Other information we collect

We also collect Personal Information included within user content. This consists of all text, documents, content or information uploaded, entered, or otherwise transmitted by you in connection with your use of the Website including if you upload documents to us to include in the services we provide you.

Automatically collected information

When you visit our Website, we automatically collect information about your computer hardware and software such as your IP address, browser type, domain names, access times, operating system, cookie information, referring website addresses, pages visited, links clicked, text entered, and Internet Service Provider. We analyse and use this information to better understand how our users use the service, to maintain and improve our service, and in some cases, to publicly disclose aggregated statistics regarding our services.

Use of your Personal Information

Seahorse Family Law collects such Non-personal and Personal Information for the following purposes:

1. To provide and operate the Services;
2. To provide our Users with ongoing customer assistance and technical support;
3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
5. To comply with any applicable laws and regulations.

When you register with us and set up an account to receive our services, the legal basis for this processing is the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract. When we process any payment made by you, we process your Personal Information to prevent or detect fraud, including fraudulent payments and fraudulent use of the Website. The legal basis for this processing is compliance with our legal obligations.

Storage of Personal Information

Seahorse Family Law is hosted on the WordPress platform. WordPress provides us with an online platform that allows us to sell our products and services to you. Your data may be stored through WordPress’s data storage, databases and the general WordPress applications. They store your data on secure servers behind a firewall. All direct payment gateways offered by Seahorse Family Law and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. Unless a longer retention period is required or permitted by law, we will only hold your Personal Information on our systems for the period necessary to fulfil the purposes outlined in this Policy, or until you request that the information be deleted in accordance with your right of erasure (see “Your rights” section below). Even if we delete your Personal Information, we reserve the right to maintain a copy for legal, tax or regulatory purposes, but in such event, we will do so only as long as necessary to fulfil those legal, tax or regulatory purposes. Please contact info@seahorsefamilylaw.co.uk for more information.

Personal Information access and disclosure

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes, we may contact you via email, telephone, text messages, and postal mail.

Transfers outside of the EEA

As part of the services offered to you through the Website, the Personal Information you provide to us may be transferred to and stored in the United States and in certain circumstances, other countries outside of the European Economic Area (EEA). By way of example, a transfer of your Personal Information may happen because our company is hosted on the WordPress platform. WordPress provides us, via the Stripe Payment Processor, and Paypal, Klarna, ApplePay and Google Wallet with the online platform that allows us to sell our products and services to you. Your data may be stored through those companies’ data storage, databases and their general applications in the United States. They store your data on secure servers behind a firewall. We will only transfer Personal Information outside of the EEA where it is compliant with data protection legislation and the means of transfer provides adequate safeguards in relation to your Personal Information, for example, by way of data transfer agreement incorporating the current standard contractual clauses adopted by the European Commission, or by self-certifying to the EU-US Privacy Shield Framework in the event that the organisation in receipt of the information is based in the United States.

Use of cookies

The Website uses “cookies” to help you personalise your online experience. A cookie is a text file that is placed by us or our remarketing partners on your hard drive by a web page server. Our cookies do not run programs or deliver viruses to your computer. Cookies are uniquely assigned to your computer, and can only be read by a web server in the domain that issued the cookie to your computer. One of the primary purposes of cookies is to provide a convenient feature to save you time. The cookie tells the server that you have returned to a specific page. For example, if you personalise the Website pages, or register with the Website, a cookie helps the Website recall your specific information on subsequent visits. This simplifies the process of recording your Personal Information, such as your billing address or site preferences. When you return to the same Website, the information you previously provided can be retrieved, so you can easily use the Website features that you customised.
We may place the following cookies:

Strictly necessary cookies. These are cookies that are required for the operation of the Website. They include, for example, cookies that enable you to log into secure areas of our Website or make use of e-billing services.
Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around the Website when they are using it. This helps us to improve the way our Website works, for example, by ensuring that users are finding what they are looking for easily.
Functionality cookies. These are used to recognise you when you return to the Website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
Targeting cookies. These cookies record your visit to the Website, the pages you have visited and the links you have followed. We will use this information to make our Website more relevant to your interests and for remarketing as described below.
If you want to check or change what types of cookies you accept, this can usually be done within your browser settings. Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control.

How to reject cookies

If you do not want to receive cookies, you can usually choose to opt-out by modifying your browser settings to decline them. If you choose to decline cookies, you may not be able to access all or parts of, or to fully experience the interactive features of our services or the web pages you visit. For more information generally on cookies, including how to disable them, please refer to aboutcookies.org. This site also provides details on how to delete cookies from your computer.

Data security & integrity

Seahorse Family Law is committed to taking reasonable and appropriate steps to protect the Personal Information that we hold from misuse, loss, or unauthorised access. We do this by using a range of technical and organisational measures including measures to deal with any suspected data breach. If you suspect any misuse or loss or unauthorised access to your personal information, please let us know immediately. The Website is designed to secure the Personal Information you provide on computer servers in a controlled, secure environment, with protection from unauthorised access, use or disclosure. When Personal Information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol. However, while we do our best to protect your Personal Information, we cannot guarantee the security of all data which is transmitted to the Website or to another website via the internet or similar connection. If we have given you (or you have chosen) a password to access certain areas of the Website, please keep this password safe.

Your rights

Under the GDPR, you have various rights in relation to your Personal Information, such as the rights of access, rectification, restriction, objection, portability, and erasure. Please note that these rights are subject to certain limitations set forth in applicable law. To exercise these rights, please contact our DPO. We will seek to deal with your request without undue delay, and in any event in accordance with the requirements of applicable laws. Please note that we may keep a record of your communications to help us resolve any issues you raise.

Complaint resolution

If you believe that we have not complied with this Policy or your data protection rights, you have the right to file a complaint with the UK Information Commissioner’s Office, however, we hope that you’ll attempt to resolve the complaint with us first. Please contact us for more information.

Links to third party websites

Our Website includes links to other websites whose privacy practices are not under Seahorse Family Law’s control. If you submit Personal Information to any of those websites, your information is governed by their privacy policies. We encourage you to carefully read the privacy policy on any website that you visit.

Children

We do not intend to solicit or collect Personal Information from anyone under the age of 18. If you are under 18, do not enter information on this Website or engage our services. If you believe a child or yours under the age of 18 has entered Personal Information, please contact us to have the data removed.

Changes to this Policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

Contact information

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at info@seahorsefamilylaw.co.uk